Client Solutions

CIBT are proud to service clients across a broad range of industries.  Over 10 Million Travellers have used our services to obtain the travel visas and passports necessary for entry into nearly every country in the world.

We deliver customised and flexible solutions to meet the needs of organisations of all sizes - from the world’s largest corporations to single-offices - and across industries of all types including cruise lines, tour operators and travel management companies. Organisations using CIBT are able to offer their employees or customers a full range of services to facilitate fast and easy international travel.  We have the tools, experience, and global network necessary to effectively cut through red tape and expedite delivery of travel visas and passports.  

If you would like to learn more about our corporate solutions; including custom solutions for complex business requirements, please complete this form.

Customised Service From VisaCentral Can Include:

  1. Customer Service Support. Fast, effective, and informed travel visa and passport experts available 12 hours a day.
  2. Management Reporting.  VisaCentral can provide detailed reporting on a client’s account activity allowing clients to gain better insight into their total visa and passport expenditures.
  3. Important Alerts.  VisaCentral will notify you of important updates in travel requirements and information.
  4. Onsite Service.  VisaCentral can train and place staff at your business location or service your business needs by housing a dedicated team of support staff within our own offices.
  5. Dedicated Account Management.  For large clients, VisaCentral can assign a dedicated account manager to manage your relationship.  This senior VisaCentral staff member will be responsible for working on your behalf to ensure your satisfaction.
  6. Unique Services.  VisaCentral provides a comprehensive line of unique travel services ranging from same day processing, late night drop off, airport meet and greet, and many more.  We strive to provide unmatched service to meet our clients’ many travel needs.
  7. Co-Branded Web Portal.  VisaCentral can customise the website that is used by a client’s employees or customers to reflect the client’s brand and to include special messaging.
  8. Real-Time Order Tracking.  Travellers will receive an automated email when their application is received by VisaCentral, lodged with the issuing authority, and on its way back.  VisaCentral’s online tracking tool allows users to access real time track and trace for applications that are in process.

Travel Services

  • Travel Agencies. VisaCentral partners with travel agencies to ensure fast and easy processing of their clients’ travel visas and passports.
  • Tour Operators. VisaCentral creates custom Visa Information Packs tailored to the needs of tour operators and their customers.
  • Group Travel. VisaCentral provides custom Visa Information Packs for customers who are travelling to the same destination as a group.
  • Cruise Lines. VisaCentral supports more than 90% of the world’s leading cruise lines, from the largest ships to smaller river cruises.  VisaCentral creates unique packages and tools to ensure fast, easy, and affordable processing of travel visas and passports for clients of cruise lines.

Service Commitment

The VisaCentral global team of travel visa and passport specialists is committed to providing our customers and clients with the highest level of personal attention and professional service. VisaCentral is committed to remaining the fastest, easiest, and most secure way to obtain travel visas and passports.

Flexible Solutions

  • Corporations. VisaCentral works as a preferred provider of total travel solutions for the employees of large global organisations.
  • Government. VisaCentral provides customised tools and content to support the special needs of government employees and their unique travel requirements.
  • Onsite Services. VisaCentral provides dedicated travel visa experts on customer’s premises to deliver the highest levels of service.
  • Embassy Outsourcing. VisaCentral provides custom programs to relieve the workload of embassy offices.